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Holiday Notice:

The Chinese New Year holiday in 2026 is on Feb. 13 (China Standard Time, UTC+8), but many factories are expected to start their holiday around Feb. 1.

While most of our products are in stock in advance, there may be instances of insufficient stock due to increased sales. It is advisable to plan your purchases in advance.

For custom or urgent orders, please place them before Feb. 1. This will allow us to promptly address any out-of-stock items by placing orders with the factory to ensure timely shipment.

Thank you for your understanding and cooperation.

Doreenbeads Team

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China Standard Time:

Working Time: 8:30 am - 6:00 pm

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Telephone
(+86) 579-85335690
Skype ID
service.8seasons
WhatsApp
+86 131 7385 9516

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Customer Service Hours

For your contacting convenience, please view the following of our office hours. We work six days a week, every day from 8:30-18:00 China Time (Monday to Saturday) China Time Now Is:

China Time:

E-Mail

Customer Service:sale@doreenbeads.com

If you are not satisfied with our service or have something very important to reflect, you could also send message to following email:

Sales Manager: linden.lin@8seasons.com   CEO: lisa.hong@8Seasons.com

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By clicking Live Chat on each page, our instant reply will be served if we are online.Start Chat

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Username: service.8seasons

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Telephone No.: (+86) 579-85335690

WhatsApp

+86 131 7385 9516

Here is more information that may be helpful to you.

Sometimes email communication is not reliable (emails will be lost on the way or be blocked by ISP filter), therefore if you do not get our reply within 48 hours, we suggest you to:

1) Check the junk or spam folder in your email inbox (sometimes your ISP filter will regard our reply email as spam in mistake)

2) Try to contact us again, you can click "LiveHelp" or send email to contact us again

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